Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ who wish to purchase premium lingerie from brands including Wacoal, Chantelle, Prima Donna, and other featured designers. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property

All content on curviabra.com, including text, images, logos, and product designs, is the property of Wacoal Shop or our brand partners and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without express permission.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our premium lingerie products from brands such as Bali, Maidenform, Vanity Fair, and Eileen West. However, slight variations in color or sizing may occur due to monitor settings or manufacturing differences.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after ordering, we will notify you and process a refund.

3. Ordering and Payment

3.1 Order Process

Orders placed on curviabra.com constitute an offer to purchase. We process orders within 1-2 business days. You will receive an order confirmation email upon successful placement.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete payment information and authorize us to charge your selected payment method for the total order amount.

3.3 Pricing and Taxes

All prices are in USD. International customers are responsible for any customs fees, import duties, or taxes imposed by their country.

4. Shipping Policy

4.1 Shipping Options

We ship worldwide (excluding Asia and certain remote regions) via:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
• Free Shipping: Via EMS for orders over $50 (15-25 business days after shipment)

4.2 Delivery Times

Processing time is 1-2 business days plus shipping time. Delivery estimates are not guaranteed and may vary due to customs processing or other factors beyond our control.

4.3 Shipping Restrictions

We cannot ship to Asia or certain remote regions. You are responsible for providing a complete, accurate shipping address.

5. Returns and Exchanges

5.1 Return Policy

Due to hygiene reasons, we cannot accept returns or exchanges on:

• All bras (including Bali, Chantelle, Maidenform, Prima Donna, Vanity Fair, and Wacoal bras)
• Swimwear
• Worn, washed, or tagless intimate apparel
• Final sale items
• Personalized/custom items

Eligible items must be returned within 15 days of delivery in original condition with tags attached.

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with your order number
2. Wait for return authorization (2 business days)
3. Ship items to: Wacoal Shop Returns, 27 Leary Dr, Savannah, US 31406

Refunds are processed within 5-7 business days after approval and issued to the original payment method.

5.3 Damaged or Defective Items

Contact us immediately at [email protected] with photos if you receive damaged/defective items. We will arrange for replacement or refund.

6. Customer Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining confidentiality of your login information and restricting access to your device.

6.2 Accurate Information

You must provide current, complete, and accurate information for all transactions. Review sizing charts carefully before ordering.

6.3 Prohibited Conduct

You agree not to:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other customers’ enjoyment of our site
• Make false or fraudulent orders

7. Limitation of Liability

Wacoal Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in delivery beyond our control
• Customs fees or import duties
• Minor variations in product color or sizing

Our total liability for any claim related to your purchase shall not exceed the purchase price of the item(s) in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for information about how we collect, use, and protect your personal data.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use constitutes acceptance of the modified Terms.

10. Governing Law

These Terms shall be governed by the laws of the State of Georgia, USA, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms or our products, please contact:

Wacoal Shop
27 Leary Dr
Savannah, US 31406
Email: [email protected]